{"id":17223,"date":"2019-04-08T13:27:51","date_gmt":"2019-04-08T10:27:51","guid":{"rendered":"https:\/\/icap.ro\/subject-access-request\/"},"modified":"2022-11-08T14:13:22","modified_gmt":"2022-11-08T14:13:22","slug":"subject-access-request","status":"publish","type":"page","link":"https:\/\/www.icapcrif.com\/ro\/subject-access-request\/","title":{"rendered":"Cererile de Acces ale Persoanelor Vizate (CAP)"},"content":{"rendered":"\r\n

1 INTRODUCERE<\/strong>
Prezenta procedur\u0103 completeaz\u0103 prevederile cererilor de acces ale persoanelor vizate (CAP) stabilite \u00een Politica privind Protec\u021bia Datelor cu Caracter Personal a\u00a0ICAP CRIF SRL <\/strong>\u00a0(numit \u00een continuare\u00a0\u201eCompania\u201d or \u201eICAP CRIF\u201d<\/strong>) \u0219i furnizeaz\u0103 procesele de utilizat de c\u0103tre persoanele fizice atunci c\u00e2nd acestea \u00eenainteaz\u0103 o cerere de acces, \u00eempreun\u0103 cu protocoalele urmate de Companie \u00een situa\u021bia primirii unei astfel de cereri.
Compania trebuie s\u0103 colecteze informa\u021bii cu caracter personal pentru a-\u0219i \u00eendeplini eficient func\u021biile \u0219i activit\u0103\u021bile zilnice \u0219i, \u00een anumite circumstan\u021be, pentru a respecta cerin\u021bele legilor \u0219i\/sau ale reglement\u0103rilor.
\u00centruc\u00e2t Compania prelucreaz\u0103 informa\u021bii cu caracter personal despre persoane fizice (persoanele vizate), suntem obliga\u021bi s\u0103 protej\u0103m aceste informa\u021bii \u0219i s\u0103 le ob\u021binem, s\u0103 le folosim, s\u0103 le prelucr\u0103m, s\u0103 le p\u0103str\u0103m \u0219i s\u0103 le distrugem \u00een conformitate cu Regulamentul RGPD \u0219i principiile sale.<\/p>\r\n\r\n\r\n\r\n

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REGULAMENTUL GENERAL PRIVIND PROTEC\u021aIA DATELOR CU CARACTER PERSONAL<\/strong>
Regulamentul General privind Protec\u021bia Datelor cu Caracter Personal (UE) 2016\/679 (RGPD) ofer\u0103 persoanelor fizice dreptul de a \u0219ti ce informa\u021bii sunt de\u021binute despre ele, de a accesa aceste informa\u021bii \u0219i de a-\u0219i exercita alte drepturi, inclusiv rectificarea datelor inexacte sau \u00eenvechite. RGPD este un cadru de reglementare standard de reglementare care asigur\u0103 ob\u021binerea, manipularea \u0219i eliminarea corespunz\u0103toare a informa\u021biilor cu caracter personal.
\u00centruc\u00e2t Compania este obligat\u0103 conform legisla\u021biei RGPD \u0219i a Rom\u00e2niei despre protec\u021bia datelor, respect\u0103m principiile Regulamentelor,\u00a0care asigur\u0103 c\u0103 informa\u021biile cu caracter personal vor fi:<\/strong>\u00a0–
a)<\/strong>\u00a0prelucrate \u00een mod legal, corect \u0219i \u00eentr-o manier\u0103 transparent\u0103 \u00een raport cu persoana vizat\u0103\u00a0(\u201elegalitate, corectitudine \u0219i transparen\u021b\u0103\u201d)<\/strong>
b)<\/strong>\u00a0colectate \u00een scopuri specificate, explicite \u0219i legitime \u0219i nu sunt prelucrate \u00een continuare \u00eentr-o manier\u0103 incompatibil\u0103 cu aceste scopuri\u00a0(\u201elimitarea scopului\u201d)<\/strong>
c)<\/strong>\u00a0corespunz\u0103toare, relevante \u0219i limitate la ceea ce este necesar \u00een raport cu scopurile pentru care sunt prelucrate\u00a0(\u201eminimizarea datelor\u201d)<\/strong>
d)<\/strong>\u00a0exacte \u0219i, dac\u0103 este necesar, actualizate; trebuie luate toate m\u0103surile rezonabile pentru a se asigura c\u0103 datele cu caracter personal care sunt inexacte, av\u00e2nd \u00een vedere scopurile pentru care sunt prelucrate, sunt \u0219terse sau rectificate f\u0103r\u0103 \u00eent\u00e2rziere\u00a0(\u201eexactitate\u201d)<\/strong>
e)<\/strong>\u00a0p\u0103strate \u00eentr-o form\u0103 care permite identificarea persoanelor vizate pentru o perioad\u0103 care nu dep\u0103\u0219e\u0219te perioada necesar\u0103 pentru scopurile pentru care sunt prelucrate datele cu caracter personal\u00a0(\u201elimitare perioadei de p\u0103strare\u201d)<\/strong>
f)<\/strong>\u00a0prelucrate \u00eentr-un mod care s\u0103 asigure o securitate adecvat\u0103 a datelor cu caracter personal, inclusiv protec\u021bia \u00eempotriva prelucr\u0103rii neautorizate sau ilegale \u0219i \u00eempotriva pierderii, distrugerii sau deterior\u0103rii accidentale, utiliz\u00e2nd m\u0103suri tehnice sau organizatorice adecvate\u00a0(\u201eintegralitate \u0219i confiden\u021bialitate\u201d)<\/strong>.<\/p>\r\n\r\n\r\n\r\n

De asemenea, regulamentul prevede c\u0103 \u201eoperatorul este responsabil \u0219i trebuie s\u0103 fie \u00een m\u0103sur\u0103 s\u0103 demonstreze respectarea principiilor RGPD\u201d (\u201er\u0103spundere\u201d). Compania dispune de m\u0103suri, controale \u0219i proceduri adecvate \u0219i eficiente care s\u0103 v\u0103 protejeze \u0219i s\u0103 v\u0103 securizeze informa\u021biile cu caracter personal \u0219i s\u0103 garanteze c\u0103 acestea sunt ob\u021binute, prelucrate \u0219i divulgate numai \u00een conformitate cu legile \u0219i reglement\u0103rile relevante privind protec\u021bia datelor.<\/p>\r\n\r\n\r\n\r\n

2\u00a0CE SUNT INFORMA\u021aIILE CU CARACTER PERSONAL?<\/strong>
Informa\u021biile protejate \u00een temeiul RGPD sunt \u201edate cu caracter personal\u201d \u0219i sunt definite drept:<\/strong>\u00a0–
\u201cOrice informa\u021bii referitoare la o persoan\u0103 fizic\u0103 identificat\u0103 sau identificabil\u0103; o persoan\u0103 identificabil\u0103 este acea persoan\u0103 care poate fi identificat\u0103, direct sau indirect, \u00een mod particular prin referire la un num\u0103r de identificare ori la unul sau mai mul\u021bi factori specifici identit\u0103\u021bii sale fizice, fiziologice, psihice, economice, culturale sau sociale;\u201d<\/em><\/p>\r\n\r\n\r\n\r\n

Mai multe detalii despre ce \u00eenseamn\u0103 informa\u021biile cu caracter personal \u0219i despre drepturile dumneavoastr\u0103 \u00een temeiul regulamentului \u0219i legilor privind protec\u021bia datelor cu caracter personal se pot g\u0103si la Autoritatea Na\u021bional\u0103 de Supraveghere (www.dataprotection.ro<\/strong><\/a>).<\/p>\r\n\r\n\r\n\r\n

Dreptul la acces
\u00cen temeiul Articolului 15 al RGPD, o persoan\u0103 fizic\u0103 are dreptul de a ob\u021bine de la operator confirmarea faptului c\u0103 datele sale cu caracter personal sunt prelucrate. Ne dedic\u0103m respect\u0103rii drepturilor persoanelor \u0219i am stabilit procese dedicate pentru asigurarea accesului la informa\u021biile cu caracter personal.\u00a0Atunci c\u00e2nd ne sunt solicitate, vom asigura acces la urm\u0103toarele informa\u021bii:<\/strong>\u00a0–
\u2022\u00a0scopul prelucr\u0103rii
\u2022\u00a0categoriile de date cu caracter personal vizate
\u2022\u00a0entitatea\/entit\u0103\u021bile sau tipurile de entit\u0103\u021bi c\u0103tre care datele cu caracter personal au fost sau vor fi divulgate
\u2022\u00a0dac\u0103 datele au fost transferate c\u0103tre o \u021bar\u0103 ter\u021b\u0103 sau organiza\u021bie interna\u021bional\u0103 (\u0219i dac\u0103 este cazul, m\u0103surile de siguran\u021b\u0103 corespunz\u0103toare utilizate)
\u2022\u00a0perioada prev\u0103zut\u0103 pentru care vor fi p\u0103strate datele cu caracter personal (sau criteriile utilizate pentru stabilirea acestei perioade)
\u2022\u00a0existen\u021ba unui proces automat de luare a deciziilor, inclusiv a profilului \u0219i a informa\u021biilor relevante despre logica implicat\u0103, precum \u0219i semnifica\u021bia \u0219i consecin\u021bele preconizate ale unei astfel de prelucr\u0103ri pentru persoana vizat\u0103
\u2022\u00a0\u00een situa\u021bia \u00een care datele cu caracter personal nu au fost colectate direct de la persoana vizat\u0103, orice informa\u021bie disponibil\u0103 cu privire la sursa acestora<\/p>\r\n\r\n\r\n\r\n

2.1\u00a0CUM SE REALIZEAZ\u0102 O CERERE DE ACCES PENTRU PERSOANE VIZATE (CAP)?<\/strong>
O cerere de acces a persoanei vizate (CAP) este o solicitare de a avea acces la informa\u021biile cu caracter personal pe care Compania le de\u021bine despre dumneavoastr\u0103, pe care noi trebuie s\u0103 le furniz\u0103m, \u00een temeiul RGPD (mai pu\u021bin atunci c\u00e2nd se aplic\u0103 o excep\u021bie). Informa\u021biile pe care trebuie s\u0103 le furniz\u0103m se reg\u0103sesc \u00een sec\u021biunea 3 a prezentului document.<\/p>\r\n\r\n\r\n\r\n

Pute\u021bi \u00eenainta o cerere \u00een scris, utiliz\u00e2nd informa\u021biile cuprinse \u00een sec\u021biunea 7, sau pute\u021bi transmite cererea de acces \u00een format electronic. Atunci c\u00e2nd o cerere se prime\u0219te \u00een format electronic, noi vom furniza informa\u021biile solicitate \u00eentr-un format electronic comun (cu excep\u021bia cazului \u00een care persoana vizat\u0103 stipuleaz\u0103 altfel).<\/p>\r\n\r\n\r\n\r\n

2.2\u00a0CE FACEM ATUNCI C\u00c2ND PRIMIM O CERERE DE ACCES<\/strong>
Verificarea identit\u0103\u021bii<\/strong>
Cererile de Acces ale Persoanelor Vizate (CAP) sunt transmise\u00a0Responsabilului de Protec\u021bia Datelor\/ Responsabilului de Conformitate\/persoanei responsabile<\/strong>\u00a0de \u00eendat\u0103 ce acestea apar \u0219i se \u021bine o eviden\u021b\u0103 a cererii. Persoana responsabil\u0103 va utiliza toate m\u0103surile rezonabile pentru a verifica identitatea persoanei fizice care solicit acces, \u00eendeosebi \u00een cazurile \u00een care cererea este transmis\u0103 prin mijloace online.<\/p>\r\n\r\n\r\n\r\n

Vom utiliza informa\u021biile solicitate pentru a ne asigura c\u0103 v\u0103 putem verifica identitatea, iar \u00een situa\u021biile \u00een care nu putem realiza acest lucru, este posibil s\u0103 v\u0103 contact\u0103m pentru a v\u0103 cere mai multe informa\u021bii, sau s\u0103 v\u0103 solicit\u0103m o dovad\u0103 a identit\u0103\u021bii dumneavoastr\u0103 \u00eenainte de a da curs solicit\u0103rii. Aceast\u0103 m\u0103sur\u0103 se aplic\u0103 pentru protejarea datelor \u0219i drepturilor dumneavoastr\u0103.<\/p>\r\n\r\n\r\n\r\n

\u00cen situa\u021bia \u00een care o ter\u021b\u0103 parte, o rud\u0103 sau un reprezentant solicit\u0103 informa\u021biile \u00een numele dumneavoastr\u0103, vom verifica dreptul respectivei persoane de a ac\u021biona \u00een numele dumneavoastr\u0103 \u0219i este posibil, din nou, s\u0103 v\u0103 contact\u0103m pentru a verifica autoritatea acelei persoane \u0219i v\u0103 vom solicita autorizarea \u00eenainte de decide asupra oric\u0103rei cereri.<\/p>\r\n\r\n\r\n\r\n

Colectarea Informa\u021biilor<\/strong>
Dac\u0103 a\u021bi furnizat suficiente informa\u021bii in CAP pentru a colecta informa\u021biile cu caracter personal de\u021binute despre dumneavoastr\u0103, vom str\u00e2nge toate formularele (\u00een format fizic, electronic etc.) \u0219i ne vom asigura c\u0103 informa\u021biile solicitate sunt furnizate \u00eentr-un format acceptabil. Dac\u0103 nu avem suficiente informa\u021bii pentru a localiza eviden\u021bele despre dumneavoastr\u0103, este posibil s\u0103 v\u0103 contact\u0103m pentru a v\u0103 cere detalii suplimentare. Acest lucru se va realiza c\u00e2t mai repede cu putin\u021b\u0103 \u0219i \u00een perioadele de timp stabilite mai jos.<\/p>\r\n\r\n\r\n\r\n

Furnizarea de informa\u021bii<\/strong>
Odat\u0103 ce am colectat toate informa\u021biile cu caracter personal pe care le de\u021binem despre dumneavoastr\u0103, v\u0103 vom transmite acest lucru \u00een scris (sau \u00eentr-un format electronic comun, dac\u0103 se solicit\u0103). Informa\u021biile vor fi \u00eentr-un format concis, transparent, inteligibil \u0219i u\u0219or accesibil, iar limbajul va fi clar \u0219i simplu.<\/p>\r\n\r\n\r\n\r\n

3\u00a0TARIFE \u0218I TERMENE<\/strong>
La CAP-uri se r\u0103spunde mereu \u00een decurs de 30 de zile \u0219i nu se percepe niciun tarif. Atunci c\u00e2nd solicitarea se realizeaz\u0103 prin mijloace electronice, vom transmite informa\u021biile \u00eentr-un format electronic comun, cu excep\u021bia cazului \u00een care se solicit un format alternativ.<\/p>\r\n\r\n\r\n\r\n

Compania dore\u0219te s\u0103 transmit\u0103 informa\u021biile solicitate c\u00e2t mai repede cu putin\u021b\u0103, \u00eens\u0103 30 de zile este termenul maxim de la data primirii solicit\u0103rii. Cu toate acestea, \u00een cazul \u00een care recuperarea sau furnizarea de informa\u021bii este deosebit de complex\u0103 sau este supus\u0103 unei \u00eent\u00e2rzieri valide, perioada poate fi prelungit\u0103 cu \u00eenc\u0103 dou\u0103 luni. \u00cen acest caz, v\u0103 vom scrie \u00een decurs de 30 de zile, v\u0103 vom informa despre \u00eent\u00e2rziere \u0219i vom prezenta motivele.<\/p>\r\n\r\n\r\n\r\n

4\u00a0ALTE DREPTURI PE CARE LE AVE\u021aI<\/strong>
\u00cen conformitate cu RGPD, ave\u021bi dreptul de a solicita rectificarea \u0219i\/sau actualizarea datelor inexacte de\u021binute de noi. \u00cen cazul \u00een care suntem \u00een\u0219tiin\u021ba\u021bi despre date inexacte sau \u00eenvechite \u0219i suntem de acord c\u0103 datele sunt incorecte, vom modifica detaliile imediat ce ne comunica\u021bi \u0219i vom scrie o not\u0103 \u00een sistem (sau eviden\u021b\u0103) privind schimbarea \u0219i motivele din spatele acesteia.
Vom remedia erorile \u00een termen de 30 de zile \u0219i v\u0103 vom informa \u00een scris despre corec\u021bie \u0219i, dac\u0103 este cazul, vom furniza detaliile oric\u0103rei ter\u021be p\u0103r\u021bi c\u0103reia i-au fost dezv\u0103luite datele.
\u00cen situa\u021bia \u00een care, indiferent de motiv, nu putem ac\u021biona \u00een urma solicit\u0103rii de rectificare \u0219i\/sau de completare a datelor, v\u0103 vom oferi \u00eentotdeauna o explica\u021bie scris\u0103 \u0219i v\u0103 vom informa asupra dreptului dumneavoastr\u0103 de a \u00eenainta o reclama\u021bie autorit\u0103\u021bii de supraveghere \u0219i de a solicita o cale de atac juridic\u0103.<\/p>\r\n\r\n\r\n\r\n

\u00cen anumite circumstan\u021be, a\u021bi putea avea \u0219i dreptul de a solicita Companiei \u0219tergerea datelor cu caracter personal sau de a restr\u00e2nge prelucrarea datelor cu caracter personal, precum \u0219i de a v\u0103 opune respectivei prelucr\u0103ri. Pute\u021bi utiliza detaliile de contact din sec\u021biunea 7 pentru a face astfel de solicit\u0103ri.<\/p>\r\n\r\n\r\n\r\n

5\u00a0EXCEP\u021aII \u0218I REFUZURI<\/strong>
RGPD cuprinde anumite excep\u021bii de la furnizarea de informa\u021bii cu caracter personal. Dac\u0103 una sau mai multe dintre aceste excep\u021bii se aplic\u0103 cererii dumneavoastr\u0103 de acces, sau \u00een cazul \u00een care Compania nu ac\u021bioneaz\u0103 \u00een urma cererii, v\u0103 vom informa c\u00e2t mai cur\u00e2nd posibil sau cel t\u00e2rziu \u00een termen de o lun\u0103 de la primirea solicit\u0103rii.<\/p>\r\n\r\n\r\n\r\n

Atunci c\u00e2nd este posibil, v\u0103 vom prezenta motivele pentru care nu putem ac\u021biona precum \u0219i orice posibilitate de a depune \u00eenainta o reclama\u021bie la Autoritatea de Supraveghere \u0219i dreptul dumneavoastr\u0103 de a solicita o cale de atac. Detalii privind modul de contactare a Autorit\u0103\u021bii de Supraveghere sunt prezentate \u00een sec\u021biunea 7 a acestui document.<\/p>\r\n\r\n\r\n\r\n

6\u00a0TRANSMITEREA \u0218I \u00ceNREGISTRAREA UNEI RECLAMA\u021aII<\/strong>
Pentru a ne transmite CAP, ne pute\u021bi contacta la adresa icapcrif_ro@icapcrif.com<\/a>.\u00a0De asemenea, v\u0103 pute\u021bi transmite cererea \u00een scris, folosind\u00a0formularul din Anexa 1<\/a>, \u00een aten\u021bia: –
Complaints Department,\u00a0customercare_ro@icapcrif.com.<\/a>
ICAP ROMANIA BUSINESS INFORMATION SERVICES AND CONSULTANTS SRL
Global City Business Park
\u0218oseaua Bucure\u0219ti-Nord, nr. 10, Cl\u0103direa O21, etaj 4
Voluntari, ILFOV – Rom\u00e2nia, CIF 24076006 (Nr. Registrul Comer\u021bului J23\/1533\/2009)
+40 21 206 24 60<\/strong><\/p>\r\n\r\n\r\n\r\n

Dac\u0103 nu sunte\u021bi mul\u021bumit de ac\u021biunile \u00eentreprinse de noi, ori dac\u0103 dori\u021bi s\u0103 \u00eenainta\u021bi o cerere intern\u0103, ne pute\u021bi contacta \u00een scris, \u00een aten\u021bia: –
DPO\/Privacy Office, privacyromania@icapcrif.com<\/a>.
ICAP ROMANIA BUSINESS INFORMATION SERVICES AND CONSULTANTS SRL
Global City Business Park
\u0218oseaua Bucure\u0219ti-Nord, nr. 10, Cl\u0103direa O21, etaj 4
Voluntari, ILFOV – Rom\u00e2nia, CIF 24076006 (Nr. Registrul Comer\u021bului J23\/1533\/2009)
+40 21 206 24 60<\/strong><\/p>\r\n\r\n\r\n\r\n

6.1\u00a0AUTORITATEA DE SUPRAVEGHERE NA\u021aIONAL\u0102<\/strong>
Dac\u0103 ve\u021bi fi \u00een continuare nemul\u021bumi\u021bi de ac\u021biunile \u00eentreprinse de noi, ave\u021bi dreptul de a \u00eenainta o reclama\u021bie Autorit\u0103\u021bii de Supraveghere.\u00a0Autoritatea Na\u021bional\u0103 de Supraveghere a Datelor cu Caracter Personal poate fi contactat\u0103 la:<\/strong>\u00a0–
Date de contact:
Autoritatea Na\u021bional\u0103 de Supraveghere a Prelucr\u0103rii Datelor cu Caracter Personal
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1
Cod Po\u0219tal 010336
Bucure\u0219ti, Rom\u00e2nia
E-mail:anspdcp@dataprotection.ro
Website:\u00a0www.dataprotection.ro<\/a><\/p>\r\n\r\n\r\n\r\n

7 FORMULARUL PENTRU CEREREA DE ACCES A PERSOANELOR VIZATE<\/strong><\/a><\/p>\r\n\r\n\r\n\r\n

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 <\/p>\r\n","protected":false},"excerpt":{"rendered":"

1 INTRODUCEREPrezenta procedur\u0103 completeaz\u0103 prevederile cererilor de acces ale persoanelor vizate (CAP) stabilite \u00een Politica privind Protec\u021bia Datelor cu Caracter Personal a\u00a0ICAP CRIF SRL \u00a0(numit \u00een continuare\u00a0\u201eCompania\u201d or \u201eICAP CRIF\u201d) \u0219i furnizeaz\u0103 procesele de utilizat de c\u0103tre persoanele fizice atunci c\u00e2nd acestea \u00eenainteaz\u0103 o cerere…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-17223","page","type-page","status-publish","hentry"],"yoast_head":"\nCererile de Acces ale Persoanelor Vizate (CAP) - ICAP CRIF RO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icapcrif.com\/ro\/subject-access-request\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cererile de Acces ale Persoanelor Vizate (CAP) - 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